Returns, Shipping & Cookies
Returns
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Our company accepts returns or exchanges within 30 days of the purchase date if the product is faulty. To be eligible for a return, the item must be unused and in the same condition that you received it. Returns are not accepted if the product is not faulty.
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Custom orders are final sale and can not be returned.
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To initiate a return or exchange, please contact us at ayeshaburnell@gmail.com email protected with your order number and reason for return. We will provide you with instructions how to return the item.
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Please note that shipping costs for returns are the responsibility of the customer, unless the item received was damaged or defective.
Shipping
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We offer shipping within the UK. Shipping costs will be calculated at checkout based on your location and the weight of the items in your order.
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Orders are typically processed and shipped within 5-7 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.
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Please allow 3-5 business days for delivery once dispatched within the UK. Shipping times may vary depending on your location and any unforeseen delays.
Cookies
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Our website uses cookies to enhance your browsing experience and provide personalized content. Cookies are small text files stored on your device that track and store information about your activities on our website.
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By using our website and accepting cookies, you consent to the use of cookies for the purposes of improving website functionality, analyzing website traffic, and providing targeted advertising.
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You can choose to disable cookies in your web browser settings if you prefer not to accept them. However, please note that disabling cookies may impact the functionality of our website and your browsing experience.
If you have any questions or concerns about our Returns, Shipping, and Cookies Policy, please contact us via our contact us page.
By making a purchase on our website and using our services, you agree to abide by our Returns, Shipping, and Cookies Policy as outlined above.